Delivery Information

Do you ship internationally?

Currently we are only shipping within Malaysia but are working towards shipping to other countries. 

If you are residing in a neighbouring country and are interested in shopping with Loco Stores, please contact us directly at hello@loco.store or sign up to be on our mailing list and you will receive an email when we expand our operations.

How long does it take for my order to reach me?

Location Estimated delivery time
Self collect from our stores Same day 
KL & Selangor Same day for local deliveries or within 3 working days
Other States  Within 5 working days

How do I track my order? 

If you wish to contact our team for any confirmation or assistance, please do not hesitate to contact us via:

  • Live chat by clicking on the chat icon on the bottom right of our website
  • Email us at hello@loco.store

Can I cancel an order that I have made?

Once the order has been processed and packed, you will not be able to cancel the order.

If you wish to contact our team for any confirmation or assistance, please do not hesitate to contact us via:

  • Live chat by clicking on the chat icon on the bottom right of our website
  • Email us at hello@loco.store